Account
Registration
Verification
Log in
- I am unable to log in. How can I fix this?
- How do I change my email address?
- I forgot my password, how can I log in now?
- How do I change the password of my BLOX account?
- I am unable to reset my password. What can I do?
- What is Social Login and how does it work?
Vault
- How is the total value of your BLOX vault composed?
- What is my Result, and where can I see this?
- I can't see my Vault values, I only see ***. What does this mean?
- Where can I find my annual overview?
- My Vault is suddenly empty. How can this be?
- Why is the value on the Markets page higher than in my Vault?
Costs
- What are the transaction fees at BLOX?
- Why does the value of a coin in the price overview differ from the price during a transaction?
- What is price guarantee at BLOX?
- Do you charge fees for withdrawing money from my vault?
- Do you charge fees for depositing money into my vault?
- What is spread?
Business account
Security
Closing account
Other
- How can I adjust my preferences in the BLOX app?
- How do I set up a price alert?
- Where can I view, edit, or delete my set price alerts?
- How do I remove a bank account from my BLOX-account?
- How do I turn on notifications for BLOX?
- I don't get notifications from BLOX, how do I fix this?