Before you can fully use BLOX, we ask you to verify your identity. This helps us protect your account and ensures we comply with legal and regulatory requirements.
You can verify your identity by following these steps in the BLOX environment:
1. Click on the profile icon at the top right. Then choose ‘Verify Account’.
2. Confirm that you are not from the United States and then select your country and the desired document: Passport, Identity Card or Driving Licence.
3. The app now opens your camera, make sure you have enough light and follow the instructions.
Note: Make sure BLOX has access to your device's camera.
4. Your identity verification is now being processed, this usually takes about 2 minutes. We will check your documents as soon as possible and send you an email when verification is complete.
Are your documents rejected or unable to verify your ID? Then check ‘this article’ for more information.