Yes, disruptions can occur due to technical issues or force majeure. BLOX may temporarily suspend services for maintenance, security, or in exceptional circumstances.
What does BLOX do to minimize disruptions?
At BLOX, we strive to minimize disruptions and maintenance. We schedule maintenance work as much as possible at night so that you as a user are inconvenienced as little as possible. Our technical team is constantly working to optimize our systems to ensure a reliable service.
How can I stay informed about planned maintenance and outages?
We keep you informed about planned maintenance and known outages via our status page: BLOX outages and maintenance. Here you will find up-to-date information about the performance of our services.
What can I do if I experience a disruption?
If you experience a disruption, please first consult our status page to see if there are any known issues. If the problem is not listed there, please contact our support. They are ready to assist you further!