We fully understand that you want to handle your personal data with care. Collecting this information is a legal requirement under the European DAC8 directive, which applies to all crypto service providers in the EU, not just BLOX.
We handle your personal data with the utmost care and security. We use your information solely for the purposes for which it was requested and process it in accordance with applicable privacy legislation. For more details, please see "Is my data safe at BLOX?"
We want to help you ensure your data is completed on time. That is why we will send you several notifications and reminders if any information is still missing, giving you ample opportunity to provide everything required.
If we do not receive your information on time, we are legally required to temporarily apply certain restrictions to your account. Once your data is complete, these restrictions can be lifted.
Still having trouble? Send us a message via support@weareblox.com, and we will be happy to help you.