Do you want to 'reset your password' but something goes wrong with receiving the email?
- Correct email address: Check if you entered the correct email address. This is the email address linked to your BLOX account.
- Closed account: If you are trying to request a password reset email for a closed account, you will not receive the email.
- Spam/Promotions inbox: It’s possible that the email landed in your spam or promotions inbox. Please check these folders.
Are you unable to click the link in the email?
- Try opening the email on a different device or in a different browser.