Have you made your first deposit with a new bank account to top up your balance? Then we will check your account's ascription the first time. This way we make sure our platform remains safe for everyone!
This is a manual process and happens during our support department's opening hours. Almost all accounts are checked within 24 hours and you always receive a confirmation e-mail.
Once your account is checked and approved, the amount will be deposited directly into your vault if you paid by iDEAL or a credit card. A SEPA bank transfer has a processing time of 1-3 business days before the money is credited to your vault.