If you inherit the funds in a BLOX account from a deceased family member or otherwise have a legitimate claim to them, we have established a procedure to make this as simple as possible.
It is important to know that it is not possible to take over the account of a deceased person. Instead, we will assist you in transferring the funds based on legitimate succession.
To start this process, we kindly ask you to contact our Compliance department via email at compliance@weareblox.com
In your email, please explain the situation and attach the following documents:
- A certificate of inheritance
- A copy of your identification
- If possible, the email address with which the account is registered
Our Compliance department will handle your request with care and respond to your email within a few business days.