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Account

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  • How do I create a BLOX account?
  • I want to verify my account, how do I do this?
  • How can I add a voucher code?
  • When and why do I need to fill out a questionnaire and send documents?
  • My documents have been rejected, now what?
  • Why do I have to identify myself?
  • How do I close my BLOX account?
  • How do I change my email address?
  • How come I do not receive the verification email?
  • How do I give BLOX access to the camera on my phone?
  • How do I change the password of my BLOX account?
  • Can I secure my account with 2FA?
  • Can I create multiple accounts?
  • What is the minimum age to create an account?
  • What is the authenticator code and where do I find it?
  • What if I lose my phone or my password?
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