FAQ 🙋
Deposit crypto
- Which network should I choose when depositing crypto? 🌐
- How long does it take for your crypto transaction to arrive?
- Which coins can I deposit on BLOX?
- How to deposit XRP?
- How do you track your Ripple transaction?
- How to deposit crypto to my BLOX account?
General Information
- What are the opening hours of BLOX?
- How do I contact support?
- How much does BLOX cost?
- Are you wondering about how BLOX and taxes work?
- Where do I start, can you give any advice?
- In which countries is BLOX available?
Account
- How Can I Reopen My Closed BLOX Account?
- How do I create a BLOX account?
- I want to verify my account, how do I do this?
- How can I add a voucher code?
- When and why do I need to fill out a questionnaire and send documents?
- My documents have been rejected, now what?
Depositing & Withdrawing Euros
- When can I expect the euros from my withdrawal on my bank account?
- Can I do payments with a shared bankaccount?
- How do I top up my balance with euros?
- Withdrawals from new bank accounts
- I have topped up my balance, when can I start investing?
- How do I withdraw euros from the app?
Buying & Selling Crypto
- How do I buy crypto?
- How do I sell crypto?
- What’s the minimum amount I can buy and sell for?
- Which buy and sell limits are there?
- Can I exchange coins for one another in a coin swap?
- What if I want to buy a coin that is not available in BLOX?
Vault
Staking
- How to activate staking?
- Why are staking rewards different between coins?
- Why can staking rewards change over time?
- What is crypto staking?
- What are the benefits of crypto staking?
- What are the rewards of crypto staking?