Here's how you can track your transaction:
- Open your Vault.
Click on the coin you sent.
Click on the specific transaction.
- Click on 'View on Blockchain Explorer'.
The Blockchain Explorer provides various information, such as the expected block where the transaction is located and when the transaction might be deposited in BLOX.
On average, it takes 1 network confirmation for a transaction to reach us. Please note: Sometimes it may unexpectedly take a little longer for a transaction to arrive. This process is beyond BLOX's control.