Do you want to withdraw euros from the BLOX app? Then we need to know your IBAN. Go to Settings > Profile > Bank Accounts to check what IBANs are already verified. Then choose one of these options:
- Your IBAN is not yet verified. Did you previously make a deposit with Bancontact or a credit card? Then your IBAN is not yet available for us. For withdrawals, follow the steps in point 1.
- Your IBAN is verified. Have you previously made a successful deposit using iDEAL or a SEPA bank transfer? Then your IBAN is already approved. Follow the instructions of point 2.
Please note: You need to sell your crypto (or part of it) in advance so there is a euro balance available for withdrawal.
1. My IBAN is not yet verified
Make a deposit with a bank transfer, the minimum amount you need to deposit is 1 EUR.
You can do this as follows:
- Open the BLOX app.
- Go to your Vault and tap Balance.
- Then tap Top Up and enter an amount of 1 EUR (or more).
- Tap Choose Payment Method and choose SEPA Bank Transfer.
- Transfer the amount using the payment details shown. You will also receive an email with the necessary details.
Once you have made the payment it takes 1-3 business days to process the transfer. Once the payment is received and approved, your IBAN will be added to the verified bank accounts in your BLOX account.
Once your IBAN is verified, you can follow the steps in point 2.
2. My IBAN is verified
This is how you withdraw euros from the app:
- Open the BLOX app.
- Go to your Vault and tap Balance.
- Then tap Cash Out and enter the amount you want to withdraw.
- Then tap Cash Out again at the bottom.
The amount in euros is immediately transferred to your bank account. It then depends on your bank when you receive the transaction.
On weekends and public holidays most banks do not carry out any transactions.
It may take 1-3 business days before the money is credited to your bank account.